Terms & Conditions
Last Updated: October 2026
Welcome to OSSARAS.
These Terms & Conditions (“Terms”) govern your access to and use of ossaras.com (the “Site”) and your purchase of products from OSSARAS (“OSSARAS,” “we,” “us,” or “our”).
By accessing our Site, placing an order, or purchasing from OSSARAS, you agree to these Terms. Please read them carefully before using our Site or completing a purchase.
1. General
OSSARAS is a New York-based fashion brand offering apparel and related products through ossaras.com.
We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will become effective once posted on the Site.
Your continued use of the Site following any changes constitutes acceptance of the updated Terms.
2. Eligibility
By using this Site or placing an order, you represent that you are legally capable of entering into a binding agreement in your jurisdiction.
If you are purchasing on behalf of another individual or entity, you represent that you have the authority to do so.
3. Products
We make every effort to display our products, colors, materials, details, and measurements as accurately as possible.
However, colors and appearance may vary slightly depending on your device, screen settings, lighting, and other factors.
Many OSSARAS pieces feature delicate fabrics, embellishments, crystals, hand-applied details, or other artisanal elements. Slight variations between individual pieces may occur and are not necessarily considered defects.
Product availability is subject to change without notice.
We reserve the right to discontinue products, limit quantities, or modify product information at any time.
4. Pricing
All prices displayed on ossaras.com are shown in U.S. Dollars (USD) unless otherwise stated.
Prices are subject to change without notice.
Applicable taxes and shipping charges will be calculated and displayed at checkout where required.
In the event that a product is listed at an incorrect price due to a typographical, technical, or other error, we reserve the right to cancel or correct the order. If payment has already been processed for a cancelled order, the applicable amount will be refunded.
5. Orders
Submitting an order through ossaras.com does not guarantee acceptance of the order.
We reserve the right to accept, decline, or cancel an order for legitimate reasons, including but not limited to:
- Product unavailability
- Pricing or product information errors
- Payment authorization issues
- Suspected fraudulent activity
- Shipping restrictions
- Violation of these Terms
If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.
6. Payment
Payment must be completed at checkout using one of the payment methods available on the Site.
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment providers to charge the applicable amount for your order.
We reserve the right to perform additional verification or cancel orders that appear fraudulent, unauthorized, or otherwise suspicious.
7. Shipping
Orders are currently processed and shipped from New York, United States via FedEx.
Processing times, estimated delivery times, shipping charges, international shipping information, and other shipping conditions are outlined in our Shipping Policy.
Shipping estimates are provided as guidelines and are not guaranteed.
Delivery may be affected by circumstances outside our reasonable control, including carrier delays, weather, customs processing, holidays, and other disruptions.
Customers are responsible for providing complete and accurate shipping information when placing an order.
8. International Orders, Duties & Taxes
International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by their destination country.
These charges are not controlled by OSSARAS and, unless otherwise expressly stated at checkout, are the customer’s responsibility.
Customs processing may also affect delivery times.
Please review the applicable import requirements in your country before placing an international order.
9. Returns & Exchanges
Returns and exchanges are governed by our Return Policy, which forms part of these Terms.
Please carefully review the Return Policy before completing your purchase.
Items must meet all applicable return conditions to qualify for a return, exchange, or store credit, as applicable.
Items that have been worn, washed, altered, damaged, stained, or returned without required original tags or packaging may be refused.
Certain products may be designated Final Sale and will not be eligible for return or exchange where permitted by applicable law. Final Sale status will be clearly identified where applicable.
10. Preorders
Certain OSSARAS products may be available for preorder.
Estimated preorder shipping dates are estimates only and may change due to production, transportation, customs, or other circumstances.
If an item is a preorder, this will be clearly indicated on the applicable product page.
By purchasing a preorder item, you acknowledge that the item is not immediately available for shipment and agree to the estimated fulfillment timeframe displayed at the time of purchase.
11. Order Changes & Cancellations
We begin processing orders as quickly as possible.
If you would like to modify or cancel an order, please contact us promptly after placing it.
We will make reasonable efforts to accommodate your request, but changes or cancellations cannot be guaranteed once an order has entered processing or has been shipped.
Once an order has shipped, it cannot be cancelled.
12. Lost, Stolen or Delayed Packages
OSSARAS is not responsible for carrier delays or delivery disruptions outside of our reasonable control.
If tracking information indicates that a package has been delivered but you cannot locate it, please contact FedEx and our Customer Care team as soon as possible.
OSSARAS is not responsible for packages lost or stolen after the carrier confirms delivery to the shipping address provided by the customer, except where otherwise required by applicable law.
13. Intellectual Property
All content appearing on ossaras.com, including but not limited to:
- The OSSARAS name and branding
- Logos
- Product designs
- Photographs
- Videos
- Graphics
- Artwork
- Product names and descriptions
- Website design
- Text and written content
is owned by or licensed to OSSARAS and is protected by applicable intellectual property laws.
No content from the Site may be copied, reproduced, modified, distributed, published, displayed, sold, commercially exploited, or otherwise used without prior written permission from OSSARAS, except as permitted by applicable law.
14. Prohibited Use
You may not use the Site:
- For fraudulent or unlawful purposes
- To violate any applicable law or regulation
- To infringe upon OSSARAS's or another party's intellectual property rights
- To distribute malicious software, viruses, or harmful code
- To interfere with the security or operation of the Site
- To attempt unauthorized access to the Site, accounts, or related systems
- To submit false or misleading information
- To engage in fraudulent purchasing, payment, return, or chargeback activity
We reserve the right to restrict or terminate access to the Site where we reasonably believe these Terms have been violated.
15. Third-Party Services
Our Site may use or provide access to third-party services, including payment processors, shipping providers, analytics services, social media platforms, and other technology providers.
Your use of certain third-party services may also be governed by their respective terms and privacy policies.
OSSARAS is not responsible for the independent practices, content, availability, or policies of third-party websites or services.
16. Privacy
Your use of ossaras.com is also subject to our Privacy Policy.
Our Privacy Policy explains how information may be collected, used, stored, and shared when you visit our Site, communicate with us, or make a purchase.
17. Website Accuracy & Availability
We aim to keep the information on ossaras.com accurate and current. However, occasional typographical errors, inaccuracies, omissions, technical errors, or interruptions may occur.
We reserve the right to correct errors, update information, and modify or discontinue any portion of the Site where reasonably necessary.
We do not guarantee that the Site will always be uninterrupted, secure, or error-free.
18. Limitation of Liability
To the fullest extent permitted by applicable law, OSSARAS and its owners, employees, affiliates, representatives, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase or use of our products.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.
19. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold OSSARAS harmless from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of the Site, violation of these Terms, or infringement of the rights of another party.
20. Governing Law
These Terms and any disputes relating to the Site or purchases from OSSARAS will be governed by the laws of the State of New York, without regard to its conflict-of-law principles, except where applicable consumer protection laws require otherwise.
21. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.
22. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Return Policy, and any other policies posted on ossaras.com, constitute the agreement between you and OSSARAS regarding your use of the Site and purchases made through it.
23. Contact Us
If you have any questions regarding these Terms & Conditions, your order, or our policies, please contact our Customer Care team through ossaras.com.
OSSARAS
New York, United States
ossaras.com