Shipping & International Orders
All orders are carefully packed and shipped from New York, USA via FedEx.
We offer complimentary shipping on orders of $400 USD or more.
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking information.
Shipping Cost & Delivery
We offer FREE shipping on orders of $400 USD or more.
For orders under $400 USD, shipping rates are calculated at checkout based on your delivery location and selected shipping method.
United States:
Estimated delivery: 2–5 business days after dispatch.
International Orders:
Estimated delivery: 5–10 business days after dispatch, depending on the destination and customs processing.
Please note that delivery estimates are provided as a guideline and may vary during holidays, collection launches, sales, or other high-volume periods.
Processing Time
Please allow 1–3 business days for our team to carefully prepare and pack in-stock orders.
Orders are processed and shipped Monday through Friday from New York. Orders placed on weekends or U.S. public holidays will begin processing on the following business day.
During new collection launches, sales, and other high-volume periods, processing may take slightly longer.
Duties & Taxes
For orders shipped within the United States, there are no import duties.
For international orders, customs duties, import taxes, and other fees may be charged by the destination country. These charges are determined by local customs authorities and are the customer’s responsibility unless otherwise stated at checkout.
We recommend reviewing your country's applicable import regulations before placing an international order.
Order Tracking
Once your order has shipped, you will receive an email containing your FedEx tracking number.
Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.
Changing or Cancelling an Order
We begin preparing orders as quickly as possible. If you need to make a change or request a cancellation, please contact us as soon as possible after placing your order.
While we will always do our best to accommodate your request, we cannot guarantee changes or cancellations once an order has entered processing or has been shipped.
Please carefully review your items, sizes, quantities, and shipping address before completing your purchase.
Once an order has shipped, it can no longer be changed or cancelled.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us immediately. Once an order has been dispatched, we cannot guarantee that the shipping address can be changed.
Additional shipping costs resulting from an incorrect or incomplete address may be the customer’s responsibility.
Lost, Stolen or Delayed Packages
Once an order has been transferred to FedEx, delivery times may occasionally be affected by circumstances outside of our control.
If your tracking information shows your package as delivered but you cannot locate it, please contact FedEx directly with your tracking number and contact our Customer Care team so we can assist where possible.
We are not responsible for packages that are lost or stolen after being confirmed as delivered by the carrier to the shipping address provided at checkout, except where otherwise required by applicable law.
International Orders
International delivery times may vary depending on the destination and customs clearance.
Customers are responsible for any applicable customs duties, import taxes, or fees imposed by their country. Delays caused by customs are outside of our control.
Orders refused or left unclaimed due to unpaid customs duties may not be eligible for reimbursement of shipping charges or customs-related fees.
For any questions regarding your shipment, please contact our Customer Care team.